Find information, resources, troubleshooting guides and more for Nintendo Switch 2, Nintendo Switch, Nintendo 3DS Family, and other systems, games, and accounts.

The Nintendo Switch 2 Pro Controller is always counted as one controller. Example: Eight people can play, each using a Pro Controller. When the Joy-Con 2 controllers are attached to the Nintendo …

We can help! Setting up a service request with Nintendo is fast, easy, and secure. You can troubleshoot your Nintendo Switch 2, Nintendo Switch, or Nintendo 3DS family product in a few easy steps and …

Information about which Nintendo Switch software, accessories, and features are able to be used with the Nintendo Switch 2 console.

Steps for when Joy-Con controllers are not recognized when physically connected to the Nintendo Switch console. The Joy-Con may work wirelessly in TV or tabletop mode, but the console does not …

Access resources to learn everything you need to know about Nintendo Switch, Using & Troubleshooting, and Controllers & Accessories

To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the best service …

The information in this article can help you when the control sticks on the Joy-Con controller do not respond correctly.

Important Set up a service request for your Joy-Con 2 or Joy-Con controller.

Steps for when your Nintendo Switch 2 system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode.