Consultancy Sysintegra has aided Victoria-based Federation University with the implementation of ServiceNow tech, cutting down on a multitude of internal portals. In April last year, Sysintegra was ...
Among the challenges faced by IT organizations, a lack of resources is usually at the top of the list, especially in the public sector. IT leaders need to make smart changes to keep up with increased ...
IT service management (ITSM) is simply how information technology (IT) teams manage all the processes and activities required to design, build, deliver, and support IT services—it encompasses the ...