Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

BestDoc advances its all-in-one platform for medical practices: seamless online booking, Google Appointment Links ...

New capabilities provide patients with 24/7 access to front office AI agents to improve patient engagement, simplify scheduling, and ease administrative burden for practices athenahealth today ...

RALEIGH, N.C.--(BUSINESS WIRE)-- Phreesia is pleased to announce that it has launched Appointment Accelerator, a cutting-edge solution that allows healthcare providers to automatically fill cancelled ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

Consumers can get same-day service in nearly every industry, but that kind of prompt action has not always been available in healthcare outside of emergencies. That’s changing with the growth of ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

All care locations in MercyOne Central Iowa’s region, including Des Moines, are continuing to take patient appointments even as the health system struggles with an unspecified IT security breach ...