Like most countries boasting modern telecommunications systems, Australia has been implementing Voice over IP (VoIP) services. After a slow start, what began as a mild flirtation is now becoming an ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. As Internet ...

Thanks to Voice-over Internet Protocol (VoIP) pioneering companies are now able to reintroduce the immediacy and warmth of the human element so dearly missed by many customers in service transactions.

Has VoIP quality been getting worse? Yes. That's the conclusion arrived at by Brix Networks, and it has real implications for the current debate over network neutrality. The report made several ...

If you've purchased a business Voice-over-IP (VoIP) phone service, then you're undoubtedly savoring the bliss of lower calling rates as well as integrating your phone data with your other business ...

Network managers generally focus on quality of service (QoS) as the only means of monitoring and managing the quality of IP services. But while managing packets for loss, jitter, or delay is important ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Increased attention to voice quality in IP networks is placing more focus on the evolving standards that are needed by quality initiatives. The use of quality monitoring and advanced real-time ...

Following up on our interest about consumer VoIP quality for BYOB (bring your own broadband) service, like those provided by Vonage, AT&T CallVantage and Skype, we decided to talk with some experts at ...

VoIP (voice over Internet Protocol) phone systems still lag significantly behind the traditional phone network for reliability and quality, and there are major differences in quality among brands of ...