Two years on from when diginomica last reported on how INGKA Group (IKEA) is using Celonis’ process mining technology to understand ‘the perfect order’, we provide an update with learnings. Back in ...
Quite simply, and by its own definition, Dr. Edward Marien’s Customer’s Bill of Rights is a customer-focused business model that places the customer first and foremost. Whether the goods are for use ...
Ever since my introduction to supply chain vendor compliance in 1993, retailers, organizations and associations, advisory firms, transportation and logistics companies, and hardware and software ...
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