Since its November 2022 launch, ChatGPT has become synonymous with general AI capabilities. Now OpenAI is extending its influence toward a new frontier: ecommerce. OpenAI has officially transformed ...
OpenAI gets AI. It failed miserably at CX. No matter how good these large language models like OpenAI's baby ChatGPT get, customer experience will always matter. Always. The creators of the ...
NatWest Group has announced that it has become the first UK-headquartered bank to work with OpenAI as part of a collaboration that supports its strategic focus on bank-wide simplification, which ...
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