The NHS is reporting claims made by an undercover reporter that suicidal callers who ring the 111 helpline are being put on hold until they hang up while staff are asleep on duty. The Sun placed a ...

A senior paediatrician has warned that the NHS 111 helpline may not be "safe and effective" for diagnosing illness in young children. Professor Neena Modi, who is president of the Royal College of ...

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An investigation has been launched after a whistleblower claimed that medics working for the NHS 111 had been so overworked they had fallen asleep while on duty. Sarah Hayes, a former senior call ...

The call handling service NHS 111 increased the use of ambulance and urgent and emergency care services during its first year of operation, shows a detailed evaluation, published in the online journal ...

The NHS 111 helpline may not be "safe and effective" for diagnosing illness in young children, the country's most senior paediatrician has warned. Professor Neena Modi said there was a question mark ...