California community college districts are spending millions of dollars on artificial intelligence-powered chatbots intended to help students navigate admissions, financial aid and campus services.

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

In 2021, I was a University of California, Berkeley Ph.D. candidate lecturing on my research about how users turn to chatbots for help coping with suicidal ideation. I wasn’t prepared for my students’ ...

Two years ago, Computer Science Professor Meena Vimal Cruz handed her student Matthew Pittendreigh a project: use artificial intelligence (AI) and natural language processing to create a chatbot for ...