Gartner says using AI to fix customer gripes could cost more than using humans by 2030 ai-pocalypse AI will not replace the people in the call center, but it will rejigger the software stack to make ...
Discover proven strategies for managing remote call center agents, including how call center QA provides the performance ...
AurionX, Inc. today announced the launch of AurionX, an AI-managed call center delivered as a managed service. Powered by ...
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