“Jeff [Bezos] didn’t come down from the mountaintop with these leadership principles carved in stone,” said longtime employee ...
Over four decades of leading teams in Fortune 500 companies and entrepreneurial ventures, I’ve seen these five principles ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. There are many forms of leadership. A customer-focused ...
Be present, and show your team that you’re in it with them. When you see or hear something that’s not right, go and actually take a look at what’s going on. Manage the task, not the person.
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